THE TWELVE PRINCIPLES OF QUALITY LEADERSHIP SYSTEMS Improve SYSTEMS and examine processes before blaming people Have a CUSTOMER orientation and … More
Tag: couper
2013 In Review
The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. Folks from over 150 countries viewed this … More
In 4 Minutes, What’s the Book About?
In early April, I was interviewed on WISC-TV’s “Live at Five.” It is a short interview (4 min.) about what … More
Hot off the press! Order your copy today!
P R E S S R E L E A S E April 5, 2012 New Book Guides … More
Isthmus Interview
Former MPD chief David Couper takes modern policing to task An Interview with Jay Rath ‘There’s just a tremendous moral … More
Improving Police: A Necessary Conversation 