The movement in the 1980s highlighting systems improvement, quality service, and customer focus could have been a game-changer […]
Police Chief Turned Pastor Driven To Reform Law Enforcement This article first appeared in 2016. For me, it […]
What is the trap?… It is the lack of academic preparation, the inability to learn from experience and […]
A vision of something desired can be the start of a great adventure or a great organization — if you build it, they will come — if you create a great organization, the right people will want to work there with you!
“How to Rate Your Local Police A User’s Guide for Civic Leaders, Governmental Officials, Concerned Citizens, and Police“ […]
Re-visiting Chapter 6, “The Seven Improvement Steps” in my 2012 book, “Arrested Development” Step One: Envision Police leaders […]
“We needed to look ahead toward the future—to stop, look, and listen like the old wagon masters did, scan […]