The Workbook That Built a Better Police Department

Quality Cops Start With Quality Leaders The New Quality Leadership Workbook for Police: Leadership and Improvement Methods This workbook grew … More

Building an Effective Strategy and Coalition

IF EUROPE’S POLICE CAN, WHY CAN’T WE? A Systems-Thinking Case for Improving Police Use of Deadly Force [Executive Summary: Constitutional baselines … More

Answering a Call to Improve Continuously

I first published “Arrested Development” in 2012. Then made the final addition to the text in 2017 after the death … More

We Missed the Boat!

The movement in the 1980s highlighting systems improvement, quality service, and customer focus could have been a game-changer for our … More

Self-Examine: Are You a Quality Leader? (Part 1/3)

Each of the Twelve Principles is followed by a set of questions that you need to ask yourself if you … More

What is Your Organization’s Direction?

Slogan A short, striking, and memorable phrase. What characterizes your organization? How would you express it? A byword, mantra, slogan … More

Ten Hard Lessons on Sustaining Organizational Improvement

 [Ed. Note: I wrote the following article a number of years ago after a number of unsuccessful efforts to persuade … More

What Does Effective Police Organizational Change Look Like?

ORGANIZATIONAL CHANGE takes Persistence, Patience, and Passion – and not just from the top leader. When a significant number (25%) … More

Most Active Posts Last Week

Why Police Matter Making Choices: The Moral Aspects of Policing Principles of Leadership How a Traffic Offense Can Be a … More

Most Popular Posts This Year

Since 2011, “Improving Police” has published over 900 posts, received 400,000 visits from 130 countries around the world, and now … More