We Missed the Boat!

The movement in the 1980s highlighting systems improvement, quality service, and customer focus could have been a game-changer for our … More

Teaching Leadership

“In a world desperately in need of leadership the only style that works is Servant Leadership!” – Ken Blanchard I … More

Why We Aren’t Developing Leaders

  “Study after study, including my own, tells us the qualities that leaders in today’s world need are intuitive, dynamic, … More

Change Comes From the Inside Out

I ran across a great article in the Harvard Business Review last week by Peter Bregman, CEO of Bregman Partners, a … More

Chief: Cast a Bold, Breathtaking Vision

From the Business World: Collaborate for Real

In an abbreviated article from Harvard Business Review by Alison Beard: “Collaborate For Real,” police can learn some things about … More

Unleashing the Power of Criticism

I found the following article in the January-February 2016 issue of the Harvard Business Review and immediately thought how this … More

Learning to be Less Biased

Police professionals keep on top of what’s happening in fields related to theirs. Psychology is one, business is another. Another … More

Can Deming Save Us Again?

THE QUALITY IMPROVEMENT METHODS DEVELOPED BY DR. W. EDWARDS DEMING MAY BE JUST WHAT WE NEED TODAY TO IMPROVE POLICE. … More

The Best Police Departments: Teaching Organizations?

Yes. This is my dream. For police to be both learning and teaching organizations. And not just to other police … More