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Tag: wow service

“Wowing” Police Customers in Kalamazoo

“Wowing” Police Customers in Kalamazoo

[The following are key excerpts from Capt. Jim Mellary’s recent article on the COPS website, “The Factor of WOW in … More

cops, COPS Office, customer service, exceed expectations, Jim Mallery, Kalamazoo, police, procedural justice, wow service

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