“Wowing” Police Customers in Kalamazoo

[The following are key excerpts from Capt. Jim Mellary’s recent article on the COPS website, “The Factor of WOW in … More

What We Learned in Platteville: Part 2 of 5

“Police Services ‘Outside the Box’ in Kalamazoo.” Capt. Jim Mallery, Kalamazoo Police Department: Also an Adjunct Professor at Ferris State … More

What a great day we had! Much learning… understanding and sharing of feelings and ideas. I will be posting some relevant … More

Good work here by police officers in Kalamazoo, Mich. under the leadership of Capt. Jim Mallery who will be one … More

THE MIDWEST CONFERENCE ON 21ST CENTURY POLICING ENDING THE CRISIS –MOVING FORWARD TOGETHER! Here’s the date and location: WEDNESDAY, OCTOBER … More

One Police Department’s Creative Commitment to Change Cop Culture: Part 2 [Editors Note: The following is the rest of the … More

One Police Department’s Creative Commitment to Change Cop Culture: Part 1 [Editors Note: The following article is by Chuck Remsberg … More

The chief and officers of the Kalamazoo (Mich.) Department of Public Safety (KDPS) set out to improve communication between them … More