From the Greater Good Science Center: Why apology works (a 6 minute video).

And why our nation’s police need to think very deeply about it.

See my earlier posts on the importance of apology and why it must go beyond the past and into the present:

• The Case For Apology.
• The Case For Apology: A Video.
• Admitting sins of the past is a good first step. But model a full reconciliation after South Africa.USA Today.