Eight years into my career with Madison, I requested a six-month leave of absence without pay. I was tired and everyone…
Applied Systems Thinking
Systems-thinking comes from the field of system dynamics and allows people to understand social systems in the same way people…
Systems Improvement: What Leaders Need to Know
WHAT LEADERS NEED TO KNOW ABOUT IMPROVING THINGS Your employees are your most important resource. They want to do a…
Direct entry as detective in London
“For the first time, a British police force will recruit people directly to become detectives without them working as beat…
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The Quality Leadership Workbook
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The Struggle for the Soul of Democratic Policing
“When police make mistakes, it is often because they have disregarded one or more practices of Procedural Justice and shown…
Effective Community Oriented Policing
“The time is right to fit the needs of our employees together with the needs of our communities and…
Improving Police: A Necessary Conversation 