What is Good Policing?

What is good policing? How do you know if your police department is providing it? There are over 16 thousand … More

Are You a Quality Leader?

Begin your transformation here: THE PRINCIPLES OF QUALITY LEADERSHIP 1. Believe in, foster, and support teamwork. Teamwork is working together—working … More

Still Speaking to Police

“Closer to the people, quality from the inside out.” This was my vision statement when I led the Madison, Wisc. … More

How to Rate Police: Quality and Working Together

The following are excerpts from How to Rate Your Local Police: A User’s Guide for Civic Leaders, Governmental Officials, Concerned … More

Can Deming Save Us Again?

THE QUALITY IMPROVEMENT METHODS DEVELOPED BY DR. W. EDWARDS DEMING MAY BE JUST WHAT WE NEED TODAY TO IMPROVE POLICE. … More

Are You a Quality Leader? Do a Check Up: Part IV

The following are principles 10 through 12 of the 12 Principles of Quality Leadership. I suggest you use them in this … More

Are You a Quality Leader? Do a Check Up: Part III

The following are principles 7 through 9 of the 12 Principles of Quality Leadership. I suggest you use them in this … More

Are You a Quality Leader? Do a Check Up: Part II

The following are principles 4 through 6 of the 12 Principles of Quality Leadership. I suggest you use them in this … More

Are You a Quality Leader? Do a Check Up: Part I

The following are principles 1 through 3 of the 12 Principles of Quality Leadership. I suggest you use them in … More

How To Police a Free Society

Here’s an 18-slide power-point presentation on policing a free society. Feel free to use it. It really explains my … More