WHAT POLICING SHOULD BE One of the exercises we used to do in training was to define something as what … More
Tag: quality
It’s Not Just Me — See ISO 9004
The International Organization for Standardization (ISO) is the world’s largest developer of voluntary international standards. They have a lot to … More
100,000!
Someone this week will be the 100,000 visitor to this blog! And they may not even be from the United … More
Learning From Failure
I love to read the Sunday edition of The New York Times. It takes me a whole week to … More
People Matter, Employees Are People!
Employees are assets, not commodities! People matter. And there are perks to running a quality organization that puts people first … More
Trashing the POP Center
Feds Trash the Problem Oriented Policing Center: Another Example of Anti-Intellectualism (among other things…) One of the push-backs I occasionally receive from my … More
Why Not Google-Hire Cops?
Tom Friedman is one of my favorite writers at The New York Times. In an editorial he wrote last week, he … More
A Unique Professional Opportunity
I starting thinking about how a posting for a Madison chief of police should read in order to … More
Policing and the ISO
It’s funny the things you can find on the Internet while looking for something else. In my case, it was … More
Some Things Never Change
In 1987, my wife and I were both serving as police leaders. I was chief in Madison and she was … More
Improving Police: A Necessary Conversation 