SUMMARY: The Principles of Quality Leadership SYSTEMS Improve SYSTEMS and examine processes before blaming people Have a CUSTOMER orientation and … More
Author: David Couper
Are You A Quality Leader? Principles 7-12 (Part 2/3)
7. AVOID TOP-DOWN POWER-ORIENTED DECISION-MAKING WHENEVER POSSIBLE. We should avoid the use of coercive power whenever possible. When we use … More
Self-Examine: Are You a Quality Leader? (Part 1/3)
Each of the Twelve Principles is followed by a set of questions that you need to ask yourself if you … More
Reflecting On What Could Be
Reflecting and life’s journey and those years spent in the ranks as a police officer and chief. “Assuredly, a most … More
Out of the Blue
At this time in my life I realized I needed to get in touch with my inner feelings regarding my … More
Police Are Not Going to Build Trust Until They Deal With This!
100 Million Police Stops: New Evidence of Racial Bias “Fix this, or forget about being trusted by a significant number … More
Officer, Are You World-Class? Is Your Department?
Pursuing excellence, or being the best you can be, should be something every police officer should aspire. Being a representative … More
International Policing
Thanks to police and community leaders from the following countries throughout the world. Improving police is an important international quest! … More
When Police Education Fails
If the mission of police education is to prepare students to be liberally (broadly) educated, intellectually mature, ethically aware, and … More
