“You’ve Come a Long Way, Baby!”

During the heart of the feminist movement, in 1968, a cigarette manufacturer used the slogan, “You’ve come a long way, baby!” They were … More

It’s Not Just Me — See ISO 9004

The International Organization for Standardization (ISO) is the world’s largest developer of voluntary international standards. They have a lot to … More

Leading? Don’t Forget to Tell Your Stories

Storytelling is a wonderful and effective way to teach a point. When I went around the country teaching Quality … More

Analyzing a Police Shooting

A 23 minute high-speed chase involving two passengers, later found to be unarmed. 137 shots fired by police in … More

The New Quality Leadership Workbook For Police

THE NEW QUALITY LEADERSHIP WORKBOOK FOR POLICE: Leadership and Improvement Methods Available TODAY! Be the first get a new and updated … More

Leaders Eat Last

When I saw this presentation by Simon Sinek, I was reminded of my early days in the Marines when I … More

POLICE TRANSFORMATION: Then and Now

POLICE TRANSFORMATION: QUALITY LEADERSHIP — THEN AND NOW! PART 9 of 10 For many of us, 25 years is a … More

POLICE TRANSFORMATION: Expectations For Leaders

POLICE TRANSFORMATION: EXPECTATIONS FOR LEADERS! PART 8 of 10 Last week I noted the first part of a memorandum in … More

POLICE TRANSFORMATION: What Really Matters?

POLICE TRANSFORMATION: WHAT REALLY MATTERS! PART 7 of 10 The following is part of a memorandum in which I, as … More

It’s Time to Change Police Training: Moving Police From Warriors to Guardians

WHERE HAVE ALL THE GUARDIANS GONE? I have been stressing this for quite some time now. In 1973, we in … More