One Way to Improve: Listen to Your Customers

Police: Survey Those Who Use Your Services This is a very important subject. How do we know how we are … More

ON THIS WE STAND!

Do we, as a nation (and as police professionals) have an understanding of that which police in our society are … More

I AM NOT TRYING TO BUG YOU — but I am really interested in listening to you. IF I AM … More

It’s going on four years now that Improving Police has been published. The purpose of this blog was to generate … More

A colleague of mine sent me a customer survey that Plano, Texas was using on Survey Monkey (See it HERE). … More