One Way to Improve: Listen to Your Customers

Police: Survey Those Who Use Your Services This is a very important subject. How do we know how we are … More

What If It’s the Barrel and Not the Apples?

With regard to the often criminal use of deadly force by police we hear that the cause is “bad apples” … More

Training Police in the New Leadership In April, 1987, Sabine Lobitz and I wrote an article that appeared in … More

One of the things I learned very early on in my police career was that the training I received in … More

Year 2016 Resolutions For Our Nation’s Police As a democratic police officer serving a free society, I resolve: 1. To … More

I found the following article in the January-February 2016 issue of the Harvard Business Review and immediately thought how this … More

The job of police leaders is to lead the organization’s core values and reinforce right attitudes. Policing is not only … More

On this site during 2015 there were over 270,000 visits and more than 700 posts published. The top five posts for 2015 … More